Terms and Condition

Last Updated: December 30, 2025

Website: makkahlaundrynearharam.com
Phone: +966 54 741 1643

Welcome to Makkah Laundry Near Haram. By using our website or services, you agree to the following Terms and Conditions. Please read them carefully before placing an order.

Service Use

Our services are available to individuals aged 18 and above. By placing an order, you confirm that all information provided is accurate and complete.

Laundry Handling

We handle all garments with professional care. However, we are not responsible for pre-existing damage, color fading, shrinkage, fabric weakness, manufacturer defects, or incorrect care labels.
Customers must inform us of any delicate items or special care instructions at the time of pickup.

Separate Washing

Each customer’s laundry is processed separately to maintain hygiene. Ihram garments and sensitive items are cleaned individually using fragrance-free detergents.
While we use effective stain-removal methods, complete stain removal cannot be guaranteed.

Pickup and Delivery

Pickup and delivery times may vary depending on location, traffic, and order volume. Customers will be informed of any delays.
Customers must be available at the scheduled time. Missed appointments may result in rescheduling or additional charges.

Laundry Weight and Pricing

Laundry is weighed after collection. Final pricing is based on actual weight and selected service type.
By confirming an order, the customer agrees to the final quoted price.

Lost or Missing Items

We take reasonable care to ensure all items are returned. Missing items must be reported within 24 hours of delivery.
Compensation, if applicable, will not exceed three times the service cost of the affected item.

Payments

Payments must be completed using the agreed method at the time of service.
We do not store or process sensitive card or banking information.

Customer Responsibility

Customers should check their garments upon delivery.
Do not include valuables, money, or hazardous materials in your laundry.

WhatsApp Communication

By contacting us via WhatsApp or phone, you consent to receive messages related to order confirmation, pickup and delivery updates, and customer support.

Service Refusal

Makkah Laundry Near Haram reserves the right to refuse service in cases of misuse, inappropriate behavior, or unsafe conditions.

Changes to Terms

We may update these Terms and Conditions at any time. Updates will be posted on this page with a revised date.

Contact Us

For any questions regarding these Terms and Conditions, please contact us:
Phone: +966 54 741 1643
Website: makkahlaundrynearharam.com